Legal Policy for New Life Medical Services (HIPAA Compliant)

Effective Date: 1/15/2025

At New Life Regen, we are committed to protecting your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA). This Legal Policy outlines how we collect, use, and protect your personal and health-related data when you interact with our services, website, and other platforms.

1. Introduction

New Life Regen is committed to maintaining the confidentiality, integrity, and security of your personal health information. We adhere to all applicable HIPAA regulations to ensure that any protected health information (PHI) is handled with the highest level of care and security.

This Legal Policy governs the use of our website and services. By using our website or providing us with your information, you consent to the terms outlined in this policy, which include our practices around HIPAA compliance and the protection of your privacy.

2. Types of Information We Collect

We may collect two types of information from you:

• Personal Information:
  This includes non-health-related information, such as your name, contact details, email address, etc., which you provide to us when filling out forms, subscribing to newsletters, or requesting services.
• Protected Health Information (PHI):
  This includes any health-related information that can be linked to you, such as your medical history, treatment details, or information related to any procedures or services you receive through New Life Regen. PHI is only collected when you provide it through direct interactions with us (e.g., through forms, consultations, or patient intake).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide healthcare services, including consultations, treatments, and procedures.
• To communicate with you regarding your healthcare and services you have requested.
• To comply with legal, regulatory, and industry standards, including HIPAA.
• To improve our website, services, and customer experience.
• To send you newsletters, updates, and promotional materials if you have opted in.

We will not use or share your personal information or PHI for any other purpose without your consent, unless required by law.

4. How We Protect Your Information

New Life Regen takes the security of your information very seriously and has implemented a range of physical, technical, and administrative safeguards to ensure compliance with HIPAA and to protect your personal and health information. These include:

• Encryption:
  We use industry-standard encryption protocols to protect your data during transmission.
• Access Controls:
  Only authorized personnel have access to your PHI. Access is limited to those who require it to perform their job functions.
• Data Retention:
  We only retain your PHI for as long as necessary to fulfill our obligations and comply with legal requirements.
• Physical Security:
  We ensure that your data is stored securely, both electronically and in physical forms, at our facilities.

5. Disclosure of Your Information

We may disclose your PHI in the following circumstances:

• To Healthcare Providers:
  We may share your PHI with healthcare professionals involved in your care.
• To Third-Party Service Providers:
  We may share your information with trusted third-party partners who assist us in providing our services, such as billing, insurance, or IT services. These partners are required to follow strict data security practices.
• As Required by Law:
  We may disclose your PHI if required to do so by law, such as for public health purposes, legal proceedings, or to comply with regulatory obligations.

6. Your Rights Regarding Your Information

As a patient and user of our services, you have the following rights regarding your personal and health information:

• Right to Access:
  You have the right to request access to your PHI that we maintain.
• Right to Amend:
  You have the right to request corrections to any inaccurate or incomplete PHI.
• Right to Request Restrictions:
  You may request restrictions on how your PHI is used or disclosed.
• Right to Confidential Communications:
  You have the right to request that we communicate with you in a certain way or at a specific location to protect your privacy.
• Right to Complain:
  If you believe that your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services.

To exercise any of these rights, please contact us at info@newliferegen.com or (813) 461-8100.

7. Data Retention and Deletion

We retain your PHI only for as long as necessary to provide services to you, comply with legal requirements, or for any other business purpose. After this period, we securely delete or anonymize your data in accordance with HIPAA requirements.

8. Changes to This Policy

New Life Regen reserves the right to update or modify this Legal Policy as necessary to reflect changes in our practices, services, or legal requirements. We will post any updates on this page, and the date at the top will reflect the most recent update. If significant changes are made, we will notify you directly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Legal Policy or your privacy rights, please contact us:

New Life Regen

• Email: info@newliferegen.com
• Phone: (813) 461-8100

By using our website and services, you acknowledge that you have read and understood this policy and agree to the terms outlined herein.

Last Updated: 1/15/2025